FAQ

Frequently asked questions

The most common questions before booking, clearly answered.

Can’t find your question?

Ask us on WhatsApp or by phone.

Available 10:00–22:00 (CET)

Will we share the house with another group?

No. The house is always rented to a single group, however many places you book; rooms you don’t use stay locked.

How many of us can stay?

Up to 50 (55 if you also book El Mirador del Alberche). The minimum is 35 guests. Smaller groups, from 15, only at short notice: if the dates are still free on the Tuesday of that same week. Their price per person depends on how many bedrooms you use. Groups of 24 to 35 can also choose the tailored house.

Can we all sit down to eat together?

The dining room seats 40, with tables and chairs set out. The porches also have wooden tables and benches for eating outside.

What does the price include?

The whole house for your group, with heating, air conditioning, Wi-Fi, bed linen, a barbecue kit with firewood and firewood for the fireplace from November to March. During pool season there is a pool supplement of €660. Extras (pets, paella pans, other times) are on the prices page.

How does booking work?

Ask for a quote with your dates and group size. To book, pay a €990 deposit and send the receipt within 12 hours. The rest is paid in cash on arrival or by bank transfer at least 15 days before.

Can we cancel or change the dates?

Cancel, no: bookings are final and the deposit is not refunded. Change the dates, yes: to others in the same year, except for national long weekends, Christmas Eve and New Year’s Eve.

Can we hold a birthday, a communion or a wedding?

Yes, and ceremonies can be held on the estate too, such as a civil wedding. Tailor-made catering for weddings, communions and anniversaries, with waiting staff, decoration, tableware and linen. Adult-only groups, weddings and other events have specific deposit conditions. We do not accept hen or stag parties.

Can we bring our dog?

Yes, with at least 7 days’ notice and up to 3 animals per group. The first is free; the second and third are €20 per animal per night. Dogs of breeds classed as dangerous are not accepted.

Is there a security deposit?

Yes: €300 to €800 on arrival, depending on the group. Important: throwing confetti in the house or on the estate means losing the whole deposit.

What are the check-in and check-out times?

Check-in from 16:00 and check-out by 16:00. Arriving and leaving at 12:00 is free, and other extensions are available for a fee, subject to availability.

Can we book catering?

Yes. Catering at the house for groups of 30 or more. For example: 4 meals (2 lunches and 2 dinners) for €70 per person. We recommend Restaurante Gema, in Navaluenga (+34 920 298 478). If you’d rather cook, the kitchen is fully equipped, though for 40 or 50 people the barbecue or paella pans are easier. Restaurants in the village with weekend set menus from €14.

Are there noise or local rules?

Yes. Navaluenga’s by-laws on sound systems, brass bands, drinking in the street and posters must be respected, and breaking them can lead to fines. There is no set time for the music to stop, but speakers must always face the pool. Extra mattresses, tents, campervans and inflatables are not allowed either.

When can we use the pool?

During pool season, from June to September. It is a 10 × 4 m saltwater pool and it is fenced.

Do you have cots?

We have no cots. Children under 2 who don’t need a bed stay free.

Is there parking?

Yes, inside the estate, with room for 10 or more cars.

Can we get there by bus or train?

No: there is no bus or train to the house, so you need to come by car.

Is there Wi-Fi and mobile coverage?

There is Wi-Fi, which runs on a mobile data card (not fibre). Mobile coverage is good.

See all the booking conditions

Deal directly with the owners, no middlemen

Shall we plan your stay?

Tell us how many you are and which dates you have in mind, and we’ll send you a tailored quote with the best possible price.

Get a quote615 110 449

Available 10:00–22:00 (CET)