Privacy policy

This is an English translation for convenience. In case of discrepancy, the Spanish version prevails.

Data controller

Arturo Cantera Yuste (NIF 06568657H), Carretera de Madrid 307, 05100 Navaluenga (Ávila). Email: elmiradordelalberche1.nc@gmail.com.

What data we process and why

• Requests and bookings: the data you send us through the quote form (name, phone, email, dates, number of guests, type of group, comments and how you heard about us), by WhatsApp, phone or email. We use it to answer you, prepare a quote and, if you book, manage the booking, payments and security deposit.
• Guest register: before arrival, each guest provides the details required by Spanish Royal Decree 933/2021 (such as name, ID document, date of birth, nationality, address and contact details) through the Chekin app, which sends them to the Ministry of the Interior.

The fields marked as required on the form are needed to answer you. We make no automated decisions and build no profiles with your data.

Legal basis

Your consent when you send the request, taking steps prior to or performing the rental contract (GDPR art. 6.1.a and 6.1.b), and complying with legal obligations such as the guest register and tax rules (art. 6.1.c). We will not send you marketing without your explicit consent.

Recipients

• The Ministry of the Interior, which receives the guest register as required by law.
• Our providers, as data processors: Cloudflare, which hosts the website and stores requests and bookings on servers in the European Union, and Chekin, for the guest register.
• Alerts about new requests reach us by email, on Gmail (Google) accounts.
• If you write to us on WhatsApp, or book through casasrurales.net or another portal, that service also processes your data under its own privacy policy.

Cloudflare, Google and WhatsApp are US companies. When they process data outside the European Economic Area, they do so with GDPR safeguards such as the EU-US Data Privacy Framework. We share your data with no one else unless required by law.

Retention

Requests, for as long as needed to handle them. Bookings, for the periods set by tax rules. The guest register, three years from the end of the stay, as required by article 5.3 of Royal Decree 933/2021.

Your rights

You can access, correct or delete your data, object to or restrict its processing, request portability and withdraw your consent by writing to elmiradordelalberche1.nc@gmail.com. You can also complain to the Spanish Data Protection Agency (www.aepd.es).

Last updated 27 October 2026.